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FREEMIUM 

€ / Monthly
  • Unlimited surveys
  • 2 languages
  • 100 responses
  • Unlimited sendings

 

 

 

 

 

STARTER  

€29 / Monthly per moderator*
*at least 2 moderators
  • With feedback management patform
  • Unlimited surveys
  • Unlimited assistance
  • 3 languages
  • 800 responses
  • Unlimited invitations
  • Smart DATA
  • All functions

PLATINE 

€ 85 / Mois par modérateur*
à partir de 3 modérateurs
  • Gestionnaire d'avis
  • Unlimited surveys
  • Unlimited assistance
  • 5 languages
  • 10.000 responses
  • Unlimited invitations
  • Smart DATA
  • All functions
 
 
 
 
  BIG DADDY (+ de 10.000 avis/an)*
 
*More than 10.000 responses ? Ask us an offer !
(Seerus provides adapted solutions for specific situations: SLA, own environnement, or even tailormade feedback management solutions).

DETAILS

  FREEMIUM STARTER GOLD PLATINE
SURVEY MANAGEMENT

 

 

 

 
NPS* SATISFACTION SURVEY
VIDEOS, IMAGES AND LIKE BUTTONS INTEGRATIONS
INTRODUCING TEXT
INTRODUCING VIDEOS TO CONCLUDE OR INTRODUCE THE SURVEY
CONDITIONAL QUESTIONS
OTHER TYPE OF QUESTIONS (NPS, OPEN QUESTIONS, RADIO BUTTON, GRID,...)                        

CONTENT SURVEY  (CONDITIONAL TEXTS: MAKE YOUR SURVEY AS IF IT WAS A CONVERSATION

TEXT CUSTOM  (ORGANIZE THE CHARACTERS OF YOUR TEXTS)
SUGGEST QUESTIONS
PAGE BREAK
TARGETING  TOOL (SELECT PROFILED RESPONDENTS) 
MULTI-LINGUAL (TILL 5 LANGUAGES)
CONTEST & INCENTIVES
DURATION PER SURVEY 3 months Yearly Yearly Yearly
SURVEY ON A WEBSITE  (IFRAMES) , ON SOCIAL NETWORKS, EMAIL
DATA MANAGEMENT        
REALTIME ANALYSIS & FEEDBACK
RESULTS & GRAPHS
 AUTOMATED RELATIONSHIP ANALYSIS  
EXPORT PDF
EXPORT EXCEL
AUTOMATED ANALYSIS ON NPS  
DIY ANALYSIS
FILTER & COMPARE ANALYSIS  
REPORT SENDER (SEND YOUR ANALYSIS BY MAIL DIRECT FROM YOUR PLATFORM)  
TEXT ANALYSIS  (WORDS USED PER TYPE OF CLIENTS)  
BENCHMARKING (COMPARING WITH COMPANIES IN THE SECTOR AND SHARE WHEN YOU'RE BETTER)  
COMPARE DATA PER SECTOR (COMPARE YOUR DATA WITH OTHER DATA IN THE SAME SECTOR)  
FEEDBACK MANAGEMENT        
PERSONNALIZED EMAIL TEMPLATES  
MASS MAILING INTEGRATED  
ALERTS & NOTIFICATIONS CONFIGURATION  
 "MULTI LEVEL" USER ACCOUNTS  
HISTORIQUE DE SATISFACTION CLIENT PAR CLIENT  
MODERATE REVIEWS  
ANSWER TO REVIEWS  
ADDITIONAL REVIEWS COLLECTED     100EUR/100 reviews 350EUR/1.000 reviews 300EUR/1.000 reviews
REVIEWS MODERATORS    10eur/month/additional modérator  5 eur/month/additional modérator  eur/month/additional modérator 
CERTIFICATIONS   on demand on demand on demand
REPUTATION MANAGEMENT        
SHARE FEEDBACK ON FB, TWITTER, LINKDN  
NPS RESULTS IFRAME INTEGRATOR (STATIC OR/AND DYNAMIC)  
GOOGLE CONNECTOR (REVIEWS ON GOOGLE MY BUSINESS & RESULTS)  
SEERUS SUPPORT        
CHAT SUPPORT (FR-EN)
PHONE SUPPORT  (FR-EN)    
MAIL SUPPORT  (FR-EN)  
PERSONALIZED SURVEYS (INTEGRATE NAMES, OR ANY PERSONAL INFORMATION)  
PERSONALIZED URL  
SPECIFIC DESIGNED SURVEY (STANDARD)   249EUR 249EUR FREE
CREATION OF A PROFESSIONAL (SATISFACTION) SURVEY BY SEERUS on demand on demand on demand on demand
DB INTERCONNECTION on demand on demand on demand on demand  
TRAINING on demand on demand 2 hours 2 hours
ANALYSIS AND CONSULTANCY on demand on demand on demand on demand
API  1 (AUTOMATE THE SENDING OF SURVEYS) 0.10cent/survey sent
API 2 (AUTOMATE TRANSFER OF ANSWERS) 0.10cent/answer
SUPPORT FOR API INTEGRATIONS  250eur 250eur 250eur FREE
         

NEXT DEVELOPMENTS (ALL FUNCTIONNALITIES & SERVICES)

*NPS®, Net Promoter® et Net Promoter® Score are brands of Satmetrix Systems, Inc., Bain & Company et Fred Reichheld.

 

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